AFC Bournemouth experienced a sudden and disruptive heating system failure caused by a burst cold water pipe. The incident had the potential to severely impact hot water availability and internal systems at the venue.
System Overview
2x Heating Boilers
3x Hot Water Boilers
Scope of Work
Asbury received an out-of-hours emergency call and promptly attended the site. The immediate objective was to isolate the burst pipe and restore the hot water supply with minimal disruption to venue operations.
Challenges
Significant water flooding due to a burst pipe
Difficulty accessing and isolating the correct section of the system quickly under pressure
Our Solution
Engineer swiftly located isolation valves to shut off the water and limit damage
The fault was diagnosed immediately – a failed valve
The engineer had the necessary replacement valve onboard
Faulty valve was replaced and system functionality restored within the hour
Reinforced the importance of adequate pipe support during installation and maintenance
Future projects will account for bracket spacing to prevent strain-related failures
Timeline
Call-out to Job Completion: 1 Hour
Outcome
Asbury delivered a rapid response and efficient repair, resolving the emergency with minimal disruption. The incident was contained, the issue resolved, and hot water reinstated in under an hour, reinforcing Asbury’s reliability and readiness in emergency scenarios.
