CareGuard by Asbury

Portfolio-Level Visibility for Care Groups

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    Care Home Staff
    Happy Elderly Woman

    Get Clear Control Over Care Home Heating & Compliance

    Care home managers carry formal responsibility for safe premises, functioning systems and accurate maintenance records. Regulatory oversight requires providers to evidence that their heating and water systems are actively maintained and appropriately monitored.

    CareGuard™ supports that responsibility through planned preventative maintenance, emergency response and coordinated compliance activities delivered within a clearly defined service structure. It provides visibility over completed works, scheduled servicing and assigned responsibility.

    Under Regulation 15 of the Health and Social Care Act, providers must ensure premises and equipment remain safe and suitable for use. CareGuard by Asbury aligns servicing and documentation with these requirements, supporting consistent compliance across regulated care environments.

    All services are delivered by qualified engineers operating within recognised safety and quality standards.

    CareGuard™ Packages

    *Priced on a per home basis based on size and equipment on site

    Silver CareGuard by Asbury

    Essential structured oversight

    Silver provides essential support for care homes that require planned servicing, documented compliance activity, and defined response arrangements. It establishes a consistent baseline aligned with inspection and audit requirements.

    Silver includes:

    • Planned Preventative Maintenance servicing
    • Emergency callouts*
    • Compliance checks with Gas Safe Certificate issued
    • Plant room lifecycle planning

    Best suited to: Single-site care homes seeking predictable servicing, clear documentation and defined annual compliance activity.

    Emergency call out: Attendance within 24 hours – working hours 8:30 – 5pm *excluding evenings, weekends and bank holidays (charged separately).

    Gold CareGuard by Asbury

    Amplified operational control

    Gold enhances service responsiveness and technical assurance for care homes with more complex plant requirements. It supports larger sites that require faster intervention and expanded technical input.

    Gold includes:

    • Planned Preventative Maintenance servicing
    • Emergency callouts*
    • Water safety and Legionella management
    • Compliance checks with Gas Safe Certificate issued
    • Plant room lifecycle planning
    • Priority emergency response
    • Gas tightness testing and purging where required

    Best suited to: Care homes requiring faster response times and additional technical oversight to support stronger internal governance.

    Emergency call out: 6 x included in a 12 month period – Attendance within 4 hours 24/7 – 365 days a year *additional callouts will be charged separately.

    Platinum CareGuard by Asbury

    Portfolio-level visibility

    Platinum supports care groups requiring consolidated oversight across multiple properties. It is suited to organisations where capital forecasting, asset condition monitoring and group-level reporting form part of ongoing governance responsibilities.

    Platinum includes:

    • Planned Preventative Maintenance servicing
    • Emergency callouts*
    • Water safety and Legionella management
    • Compliance checks with Gas Safe Certificate issued
    • Plant room lifecycle planning
    • Priority emergency response
    • Gas tightness testing and purging where required
    • Detailed plant room lifecycle forecasting and upgrade planning
    • Standardised multi-site reporting and consolidated compliance summaries

    Best suited to: Multi-site operators seeking long-term planning clarity and consistent compliance management across their portfolio.

    Emergency call out: 12 x included in a 12 month period – Attendance within 4 hours 24/7 – 365 days a year *additional call outs will be charged separately.

    Why Care Homes Choose CareGuard by Asbury

    Defined Accountability

    CareGuard by Asbury establishes a single coordinated service structure, reducing reliance on multiple contractors and limiting ambiguity over follow-up actions.

    Budget Predictability

    Planned servicing and defined response arrangements replace reactive expenditure, supporting forward planning and reducing unplanned financial pressure.

    Reduced Operational Friction

    Coordinated scheduling and consolidated documentation reduce time spent managing service providers and chasing compliance records.

    Clearer Governance Reporting

    Structured summaries provide senior teams and trustees with concise updates on system condition and outstanding actions.

    Consistent Multi-Site Standards

    For care groups, aligned service delivery across properties supports consistent performance monitoring and comparable compliance records.

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    Five Star Reviews

    We’re rated five star by our customers on Google. Check out the testimonials from some of our incredible customers by clicking the button below.

    How CareGuard by Asbury Works

    CareGuard by Asbury follows a five-stage service process designed to ensure continuity and controlled delivery.

    We review plant condition, servicing history and existing contractor arrangements to establish current performance and identify risk areas.

    Where CareGuard by Asbury replaces existing services, handover is coordinated to prevent disruption or missed statutory activity.

    An annual schedule is agreed, outlining maintenance visits, safety testing and response arrangements with named contact points.

    Servicing and testing are completed against the agreed calendar, with consistent recording of completed works and observations.

    Performance and asset condition are reviewed periodically, supporting forward planning and timely decision-making.

    Request a CareGuard Consultation

    CareGuard™ provides coordinated heating and compliance management for regulated care environments. Whether you manage a single home or multiple sites, the programme delivers defined responsibility and dependable system oversight.

    To review your current arrangements and identify the appropriate CareGuard tier, don’t hesitate to give us a call on 01202 745189 or contact us via our online form.

    On-Site Boiler Survey
    Asbury Team in Van