Emergency Cold Water Tank Replacement – Water Hygiene Business in Weymouth
Client: Water Hygiene Business
Location: Weymouth
Industry: Offices
Background
Asbury Heating was called to the Weymouth following an urgent report of water leaking through the ceiling. With a busy office operating below the affected area, a rapid and professional response was essential to prevent further damage, downtime, and potential safety risks to staff.
Scope of Work
Upon arrival, Asbury engineers quickly identified the source of the leak as a split cold water storage tank located above a suspended ceiling. The team acted fast to drain the tank and prevent additional water ingress. A replacement tank was quoted the same day and scheduled for installation within 24 hours.
Challenges and Solutions
- The leak was located above a suspended ceiling, requiring careful navigation of a confined and elevated workspace
- The team also had to isolate the cold water main safely and efficiently to carry out the work
Our engineers:
- Secured safe access to the roof space using a ladder fixed in place, working from an existing platform to comply with working-at-height regulations
- Completed the removal and replacement with a three-man team, ensuring both safety and speed
- Installed a new cold water storage tank complete with a byelaw kit to meet current UK water regulations
Results
- A fully compliant and reliable cold water storage system was reinstated within 24 hours
- The office was back to full operation with minimal disruption
- The replacement tank provides better durability, reducing the risk of future failure
“Quick response, professional service, and the problem was fixed without any disruption to our team.”
– Facilities Manager.
Timeline
- Issue identified and assessed on Day 1
- Replacement tank quoted and installed within 24 hours of the initial visit
Safety and Compliance
- Engineers worked at height with fixed ladder access and a secure platform
- Operated as a three-person team to ensure safe handling of materials and equipment
- All work complied with current water safety regulations, including the installation of a byelaw kit
Conclusion
This project highlights Asbury Heating’s ability to deliver fast, compliant, and professional services, even in time-sensitive and potentially hazardous situations. From leak diagnosis to full system replacement in under 24 hours, the team ensured minimal disruption and full regulatory compliance for the client.
Asbury Heating – reliable, responsive, and always focused on doing the job safely and right.
