AFC Bournemouth – Burst Pipe
Client: AFC Bournemouth
Location: Bournemouth
Industry: Sports Venue
Background
AFC Bournemouth experienced a sudden and disruptive heating system failure caused by a burst cold water pipe. The incident had the potential to severely impact hot water availability and internal systems at the venue.
System Overview
- 2x Heating Boilers
- 3x Hot Water Boilers
Scope of Work
Asbury received an out-of-hours emergency call and promptly attended the site. The immediate objective was to isolate the burst pipe and restore the hot water supply with minimal disruption to venue operations.
Challenges
- Significant water flooding due to a burst pipe
- Difficulty accessing and isolating the correct section of the system quickly under pressure


Our Solution
- Engineer swiftly located isolation valves to shut off the water and limit damage
- The fault was diagnosed immediately – a failed valve
- The engineer had the necessary replacement valve onboard
- Faulty valve was replaced and system functionality restored within the hour
Safety & Compliance
- A full risk assessment was completed on arrival
- Plant areas were assessed for risk and made safe
- Additional issue identified: insufficient pipe bracketing
Insight for Future Works
- Reinforced the importance of adequate pipe support during installation and maintenance
- Future projects will account for bracket spacing to prevent strain-related failures
Timeline
- Call-out to Job Completion: 1 Hour
Outcome
Asbury delivered a rapid response and efficient repair, resolving the emergency with minimal disruption. The incident was contained, the issue resolved, and hot water reinstated in under an hour, reinforcing Asbury’s reliability and readiness in emergency scenarios.
